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Online Arbitration

Conflict Resolution Made Easy, Fast and Affordable

Rapid Ruling Online Arbitration Services

Online arbitration became a critical alternative dispute resolution service in 2020 due to the COVID-19 pandemic. With the pandemic forcing significant, temporary changes for courts and businesses alike, parties must consider alternatives beyond the courtroom to resolve disputes. At that time,  Rapid Ruling began offering a safer, simple, and cost-compelling binding arbitration and mediation for attorneys, businesses, and consumers using video conferencing software. Our Mediators and arbitrators are experienced in managing online virtual hearings.

Online Arbitration has made it possible to resolve disputes online without appearing in person. This ADR frees up the time of all parties involved, making it cost-effective by not having to appear in a courtroom using online software. Our software also allows you to upload multiple types of evidence, such as documents, photos, or videos, from any PC, tablet, or mobile device, which is convenient for all parties.

What Is Online Arbitration?

Online arbitration became a critical alternative dispute resolution service in 2020 due to the COVID-19 pandemic and was primarily used within e-commerce and electronic commerce companies such as eBay. With the pandemic forcing significant, temporary changes for courts and businesses alike, parties must consider alternatives beyond the courtroom to resolve disputes. At that time,  Rapid Ruling began offering a safer, simple, and cost-compelling binding arbitration and mediation for attorneys, businesses, and consumers using online or offline video conferencing software. Our Mediators and arbitrators are experienced in managing online virtual hearings.

Online Arbitration has made it possible to resolve commercial disputes online without appearing in person, nearly automating the dispute resolution process. This ADR frees up the time of all parties involved, making it cost-effective by not having to appear in a courtroom using online software. Our software also allows you to upload multiple types of evidence, such as documents, photos, or videos, from any PC, tablet, or mobile device, which is convenient for all parties.

How Does Online Arbitration Work?

navigating the process can be daunting for someone who’s never participated in ODR. With Rapid Ruling, the near-automated process makes the process much simpler, with disputes often being resolved in a matter of weeks. You would begin by outlining your dispute and gathering all of the evidence you have supporting your claim. Evidence can include documents, photos, videos, or anything else to strengthen your claim. In most ODR cases, you then ensure your dispute gets in front of the right person. Rapid Ruling takes the guesswork out of ODR, quickly getting your claim to the right person every time.

What Is Arbitration?

Arbitration is a method of resolving disputes without having to go to court. The arbitration process is consensual in that the parties must agree to refer their dispute to an arbitrator. The arbitration agreement (commonly referred to as an “arbitration clause”) is usually contained in the main contract between the parties.

An arbitrator performs a similar role to that of a judge. They are responsible for managing the proceedings to ensure all parties have an opportunity to present their case. After the arbitration process, the arbitrator will issue a legally binding and enforceable decision.

Like mediation, arbitration also involves two parties coming together to reach a mutual, amicable agreement. In arbitrations, however, both parties will argue their case and bring their facts and evidence before an independent third party. This third-party, known as the Arbitrator, will listen to both sides, considering the arguments and evidence presented, and will typically issue a legally binding judgment in favor of one party. Arbitration is often the better choice over mediation for complex small claims or claims involving larger damages. In arbitration cases, the Arbitrator acts as a private judge, with their decisions being legally binding and enforceable, similar to rulings made by public judges. In addition to enforceability, arbitration is generally much more accessible than other methods of resolution of disputes.

Many alternative dispute resolution methods, including online mediation, provide options to complete the entire process electronically. Disputes are filed online or via mail, and hearings are usually held virtually. This cuts out the costly, exhausting back-and-forth associated with traditional court cases, saving both parties time and money. Additionally, arbitration fees are often split by both parties, making the cost of the process a fraction of that of traditional litigation. More notably, many arbitration cases are settled before an arbitrator is appointed., further decreasing the time involved and expenses incurred. Regardless of whether the Arbitrator has been appointed, arbitration matters move far quicker than other resolution submissions, with parties often reaching a resolution in weeks versus the months or years it takes for traditional litigation cases to be resolved. When using alternative dispute resolution methods, only a limited amount of legal preparation is involved, greatly decreasing the legal expenses that would usually be incurred.  ` 

What Is Alternative Dispute Resolution?

lternative dispute resolution is the process of resolving a dispute without going through courts and the traditional judicial process. Two of the most utilized alternative dispute resolution methods are mediation and arbitration. Mediation typically involves voluntary discussions between the parties, reaching a mutual, binding agreement. Third-party individuals, known as Mediators, oversee the discussions and negotiations to encourage all parties to participate in the process and engage in good faith.

How It Works

Rapid Ruling is an online dispute resolution platform. We offer parties the ability to resolve a dispute in weeks instead of months or years with traditional state courts and are 100% online. We resolve your dispute by having a professional Arbitrator hear both parties, review their evidence, and render a decision.

Gather your documents, photos, videos, and other evidence. Upload the files to our secure server, describe your claim, and identify the responding party.

The hearing will either be a live phone call or a video hearing. Your Arbitrator will first ask both sides to tell their story. Then the Arbitrator will ask detailed questions to both parties based on the statements and evidence.

Your Arbitrator will issue a decision within weeks of filing a claim, not years. This decision is legally binding and enforceable.

Online Dispute Resolution is a type of alternative dispute resolution in which people with a dispute communicate online to resolve a conflict. With ODR, individuals have the power to develop solutions that meet the expectations and needs of both parties using new technologies.

ODR services range from online arbitration to fully automated arbitration proceedings, helping a wide range of service providers and making its functionality outstanding. The preference for the appropriate ODR platform depends on the nature of the conflict and the parties involved. ODR procedures should also be convenient for the parties and not be of accessibility concerns with the use of technology.

How Does Online Dispute Resolution Work?

Online arbitration may sound like the perfect way to go– inexpensive, convenient, and quick – but navigating the process can be daunting for someone who’s never participated in ODR. With Rapid Ruling, the near-automated process makes the process much more straightforward, with disputes often being resolved in weeks. You would begin by outlining your dispute and gathering all of the evidence you have supporting your claim. Evidence can include documents, photos, videos, or anything else to strengthen your claim. In most ODR cases, you would then ensure your dispute gets in front of the right person. Rapid Ruling takes the guesswork out of ODR, quickly getting your claim to the right person every time.  

A neutral, professional arbitrator will be appointed within a few weeks of submitting your claim, and your arbitration hearing will be scheduled. Similar to other alternative dispute resolution methods within the arbitration rules, parties often reach a mutual resolution before this step, hoping to settle the dispute before arbitration fees are incurred during the case management. However, if the two parties cannot reach a mutual agreement, the arbitration will go ahead.

If your dispute continues to the hearing stage, usually held via video or voice conferencing, both parties will have a chance to tell their side and present their evidence before the Arbitrator. The Arbitrator will diligently listen to each side and review the evidence provided. They may also ask questions to garner more insight into the dispute before making their final decision. Unlike a traditional judge’s, the Arbitrator’s decision is usually issued within weeks of you initiating and filing your claim. This decision becomes legally binding and enforceable under the law.

What are the advantages of Arbitration?

  • Legal dispute resolution through arbitration is much quicker than waiting for a court date. The discovery process is either a phone call or video conference cutting down on much of the traditional trial process.

  • Arbitration does not include expert witnesses or require legal preparation. Both parties often split the cost of the arbitrator, meaning the process is much more affordable.

  • Arbitration often results in an amicable outcome. Arbitral awards as parties are encouraged to reach a solution together.

When can you use Online Arbitration?

Most contracts include arbitration clauses, even international arbitration, such as employment contracts, trading contracts, utilities, or other consumer contracts. In other words, when you sign up for mobile phone service, you likely agree to limit your dispute options to Arbitration only. These types of clauses are mandatory arbitration clauses. Voluntary arbitration causes leave the arbitration process as a choice to resolve your dispute but do not mandate you arbitrate. It is important to review any contracts you may have before beginning your dispute. Doing so will help you be that much more prepared for the already convenient, simplified process that is to come in online arbitration.

Why Choose Rapid Ruling?

Convenience. Taking your dispute to court, you’ll have to take time off work or step away from your business or family to drive down to the court, wait for your case to be called, dispute your claim, and go back. If you want to get a witness to join you, they’ll face the same bothers. With Rapid Ruling, our Hearings are short and online web-based from wherever you or your witness might be.

Rapid Results. You can get a decision in as little as weeks from the date both parties agree to use our service. The court can take approximately 2-3 months, if not longer!

Comfort. You don’t have to learn the rules of court or get in front of a crowded courtroom. Our Arbitrators are highly qualified and unbiased but not intimidating

Quality. We’ll spend more time on your matter than a court judge, with high-quality Arbitrators happy to listen to your claim thoroughly. Court judges typically spend 10-15 minutes on each matter. We’ll spend 60-90 minutes on each matter, so you can be confident you will be heard.

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We Quickly Decide Disputes With Ease

Resolve your dispute with RapidRuling in 4 easy steps!

Submit Your Dispute

Begin your online arbitration or mediation, by visiting our eFile Portal, where you can submit your case.

Wait For Opposing Party to Respond

The opposing party will receive notice from Rapid Ruling of the claim and shall respond within the time period, if any, specified.

Arbitrator Reviews Submissions

We’ll spend more time on your matter than a court judge, with high-quality Arbitrators who are happy to listen to your claim thoroughly.

Receive an Arbitration Award

Your Arbitrator will issue an award within weeks of filing a claim, not years. This decision is legally binding and enforceable.

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