Terms of Service

Effective as of 10/06/24

Welcome to the Mediation and Civil Arbitration, Inc. d/b/a RapidRuling (the “Company”) service which may include but is not limited to dispute resolution software, services, and related offerings (the “Service”). The following Terms of Service apply when you view or use the Service via our website rapidruling.com, or any child domain therein. Please review the following terms carefully. By accessing or using the Service, you signify your agreement to these Terms of Service (“Agreement” or “Terms of Service”). If you do not agree to these Terms of Service, you may not access or use the Service.

The Company respects the privacy of its Service users. Please refer to the Company’s Privacy Policy found at https://rapidruling.com/privacy-policy/ which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the Service, you signify your agreement to this Privacy Policy.

RULES AND PROCEDURES

By using Company’s Service you are also agreeing to be bound by Company’s “Commercial Arbitration Rules,” if applicable to your dispute and as-posted on this website, including any changes which are made to those rules from time to time as updated here.

ABOUT THE SERVICE

The Service allows you to resolve disputes with another party.

REGISTRATION; RULES FOR USER CONDUCT AND USE OF THE SERVICE

You need to be at least 18 years old and a resident of the United States to register for and use the Service. If you are a user who signs up for the Service, we will create a personalized account that includes a unique username and a password to access the Service and to receive messages from the Company. You agree to notify us immediately of any unauthorized use of your password and/or account. The Company will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your member name, password, and/or account.

USE RESTRICTIONS

Your permission to use the Site is conditioned upon the following Use Restrictions and Conduct Restrictions: You agree that you will not under any circumstances:

post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive; notwithstanding the aforementioned, you may post sensitive content if it is relevant and necessary towards explaining your side of the story for the strict purpose of arbitration – if you have any questions about that please contact us at efile@rapidruling.com to double-check before uploading evidence or posting;

use the service for any unlawful purpose or for the promotion of illegal activities;

attempt to, or harass, abuse, or harm another person or group;

use another user’s account without permission;

provide false or inaccurate information when registering an account;

provide false or inaccurate evidence or witness statements;

interfere or attempt to interfere with the proper functioning of the Service;

make any automated use of the system, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;

bypass any robot exclusion headers or other measures we take to restrict access to the Service or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data; or publish or link to malicious content intended to damage or disrupt another user’s browser or computer.

POSTING AND CONDUCT RESTRICTIONS

When you create your own personalized account, you may be able to provide content and may also be given the option of providing evidence for your arbitration, mediation, or other dispute resolution mechanism if applicable (“User Content”). You are solely responsible for the User Content that you post, upload, link to, or otherwise make available via the Service. You agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. The Company, however, reserves the right to remove any User Content from the Service at its discretion other than evidence which we must maintain under governing arbitration and/or dispute resolution regulations, if applicable, as outlined in our Commercial Arbitration Rules.

The following rules pertain to User Content. By transmitting and submitting any User Content while using the Service, you agree as follows:

You are solely responsible for your account and the activity that occurs while signed in to or while using your account;

You will not post information or evidence that is malicious, false, or inaccurate;

You will not submit content that is copyrighted or subject to third party proprietary rights, including privacy, publicity, trade secret, etc., unless it is necessary to explain your side of the story for the strict purpose of arbitration or you are the owner of such rights or have the appropriate permission from their rightful owner to specifically submit such content; and

You hereby affirm we have the right to determine whether any of your User Content submissions are appropriate and comply with these Terms of Service, remove any and/or all of your submissions, and terminate your account with or without prior notice unless we must maintain it as evidence under our Commercial Arbitration Rules.

You understand and agree that any liability, loss, or damage that occurs as a result of the use of any User Content that you make available or access through your use of the Service is solely your responsibility. The Company is not responsible for any public display or misuse of your User Content. The Company does not, and cannot, pre-screen or monitor all User Content.

However, at our discretion, we, or technology we employ, may monitor and/or record your

interactions with the Service.

ARBITRAL IMMUNITY

(a) An arbitrator or mediator, or an arbitration or alternative dispute resolution organization acting in that capacity is immune from civil liability to the same extent as a judge of a court of this State acting in a judicial capacity. As such Company and Company arbitrators and mediators are likewise immune.

(b) The immunity afforded by this section supplements any immunity under other law.

(d) In a judicial, administrative, or similar proceeding, a Company arbitrator, mediator or representative of Company is not competent to testify, and may not be required to produce records as to any statement, conduct, decision, or ruling occurring during the arbitration or mediation proceeding, to the same extent as a judge of a court of this State acting in a judicial capacity. This subsection does not apply: to the extent necessary to determine the claim of a Company arbitrator or mediator, Company, or representative of Company against a party to the arbitration or mediation proceeding; or to a hearing on a motion to vacate an award if the movant establishes prima facie that a ground for vacating the award exists.

(e) In addition to, and not as a limitation of, the Limitation of Liability and Indemnification sections herein, if a person commences a civil action against a Company arbitrator or mediator, Company, or representative of Company arising from the services of the Company arbitrator, Company, or Company representative or if a person seeks to compel a Company arbitrator, mediator or a representative of Company to testify or produce records in violation of subsection (d), and the court decides that the Company arbitrator, mediator, Company, or Company representative is immune from civil liability or that the Company arbitrator, mediator or representative of Company is not competent to testify, the court shall award to the Company arbitrator, mediator, Company, or Company representative reasonable attorney’s fees and other reasonable expenses of litigation.

You may or may not participate in arbitration or mediation related services. But this section applies if you do.

LIMITATION ON LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, ARBITRATORS, MEDIATORS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

IN NO EVENT SHALL THE COMPANY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE, WEBSITE, AND THESE TERMS OF SERVICE, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS PAID TO COMPANY IN THE ONE (1) YEAR PERIOD PRECEEDING THE EVENT GIVING RISE TO THE CLAIM OR $500.00, WHICHEVER IS GREATER. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Service or your use of the Service and the website, including, but not limited to, your User Content, any use of the website’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the website.

GOVERNING LAW; JURISDICTION; MISCELANIOUS

All matters relating to the Services, website, and these Terms of Service, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule (whether of the State of Texas or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website or Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Texas, in each case located in the County of Dallas. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

NO ACTION SHALL BE BROUGHT BY YOU FOR ANY CLAIM RELATING TO OR ARISING OUT OF THE SERVICES, WEBSITE, AND THESE TERMS OF SERVICE MORE THAN ONE (1) YEAR AFTER THE ACCRUAL OF SUCH CAUSE OF ACTION.

If any part of this Agreement is held invalid or unenforceable, that portion of the Agreement will be construed consistent with applicable law. The remaining portions will remain in full force and effect. Any failure on the part of the Company to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.

CLASS ACTION WAIVER

WHERE PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTEHR ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and the Company agree, no judge may consolidate more than one person or entity’s claims or otherwise preside over any form of a representative or class proceeding.

YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THE TERMS OF SERVICE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF SERVICE TOGETHER WITH THE PRIVACY POLICY HERE REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.