Frequently Asked Questions
Find answers to the most common questions about online arbitration below.
Online Arbitration & Mediation Frequently Asked Questions
What is Rapid Ruling?
Rapid Ruling is an online dispute resolution service that helps you resolve your dispute quickly and cost-effectively. It is designed to allow all parties to present their claims, defenses, arguments, and evidence through our eFile Portal.
What is Arbitration?
Arbitration is a method of resolving disputes without having to go to court. The arbitration process is consensual in that the parties must agree to refer their dispute to an arbitrator. The arbitration agreement (commonly referred to as an “arbitration clause”) is usually contained in the main contract between the parties.
Is this like court?
Yes! We operate a legal process called “arbitration” to resolve disputes, which is authorized by federal and state laws. The judgment is legally binding and enforceable just like a court.
What if the other side doesn’t respond or attend the arbitration hearing?
If you include a RapidRuling arbitration clause in a validly executed agreement and make a valid claim with RapidRuling and the other side doesn’t respond or attend the hearing, a RapidRuligg arbitrator has discretion to make a final, court-enforceable decision on your claim based on the evidence presented (assuming proper notice is given – i.e. you have provided us with their correct email address).
What if a party that does not honor (pay) as required by a decision?
Rapid Ruling rules state that if a party fails to pay as required by a decision (also known as an award) then the award may be converted to a judgment and then enforced. In such a situation, the award against the non-paying party will be increased, to cover the expenses incurred by the party who was not paid in converting the award to a judgment.
Technical Frequently Asked Questions
How do I upload evidence?
Before you can upload evidence, you must copy it onto your computer/mobile device. For devices like mobile phones, camcorders, MP3 players, etc., refer to the instructions that came with the device on how to copy the media files onto a computer. When you are filling out an application on our eFile portal, there will be a section to “Upload” documents
What if my evidence is on paper and I do not have a scanner?
To upload paper documents you can take a photo of it with a good camera so that it is easily readable or you can also fax it to us. You must fax each piece of evidence separately.
