Online Arbitration and Mediation for Business
October 19, 2022
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Settling disputes with our online arbitration services is easy, fast, and affordable.
We look forward to answering your questions and helping you to reach conflict resolution with our online arbitration service.
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Have you ever managed a business without disputes arising? If so, you must be a lucky business owner. Those who have been in disputes know it can be strenuous and time-consuming. However, thanks to modern technology, online arbitration and mediation services accelerate proceedings, allowing you to settle your case in weeks.
What Is Alternative Dispute Resolution?
Alternative dispute resolution (ADR) is a way of solving disputes without going to court. ADR methods include mediation, arbitration, negotiation, transaction, and conciliation.
Most business owners prefer using ADR methods over going to court as the former is informal and less time-consuming. You must follow various steps in court proceedings, meaning that the court may take months or years to solve your dispute.
Each party is allowed to hire an attorney during these ADR proceedings, or you can agree on a single lawyer to be an impartial third party.
You often have to wait for a lengthy deliberation with regular small claims court because other cases in that courtroom may overshadow you. After the COVID-19 pandemic, many courtrooms became backed up because of the shutdown and lack of in-person meetings.
Often, you don’t stand in front of a judge until three months after you file your case. Our service will provide you with a neutral arbitrator within three to four weeks of submitting your evidence and claim.
Plus, the virtual hearing option cuts travel time, costs, and waiting time. Not only that, but you can submit all your evidence at one time because we allow you to submit multiple pieces and upload multiple files simultaneously.
What Is Online Arbitration?
Arbitration is another method of alternative dispute resolution where an arbitrator listens to the dispute and renders an arbitration award. The conflicting parties will present their case to the arbitrator, including pieces of evidence, and the arbitrator will make a legally binding decision.
Online arbitration applies the same logic. The two conflicting business owners usually have a virtual meeting together with the arbitrator, where each person is required to present their case.
During the meeting, the arbitrator uses different software to help the conflicting parties upload various pieces of evidence, including photos, videos, and other contractual documents.
Though online arbitration is not as formal as other court proceedings, the arbitrator’s decision is legally binding and courts can legally enforce it.
What Is Online Mediation?
Mediation is a method of alternative dispute resolution where the disputing parties meet with an unbiased mediator who helps them reach a beneficial agreement. The mediator listens to both sides to help the conflicting parties reach an agreement that benefits each person’s business.
Due to advanced technology, business owners can access various mediation services online. Online mediation entails the conflicting parties attending a virtual meeting with the mediator to solve the problem.
For instance, if you are in business with a foreign company, it may be hard for you to travel to the country to solve your issues. The best solution is to look for an online mediator to chair the virtual negotiations and help you solve your differences.
The main benefit of online mediation is that all the involved parties, including the mediator, can hold the virtual negotiations even if they are in different countries.
How Does Online Arbitration and Mediation Work?
Online mediation and arbitration work differently, but the common factor is that both proceedings are online.
Here is how online mediation works.
- Online mediation hearing: This step involves calling both parties for the virtual meeting and asking them to present their issues.
- Information gathering: The mediator asks open-ended questions to understand the issues and contexts.
- Reaching an agreement: The mediator helps the two conflicting parties to solve their differences and finalizes the online mediation session.
Here are the steps followed during online arbitration:
- Case presentation: The conflicting parties will present their case to the arbitrator. The parties will also upload their evidence for the arbitrator to analyze.
- Online arbitration hearing: The arbitrator will hold a virtual hearing and give each party a chance to argue their case. They will also ask open-ended questions to understand the case better.
Arbitration award: The arbitrator will hold another virtual meeting to give the arbitration award. The rendered decision is legally enforceable.
Reasons Why Online Arbitration and Mediation Is Effective for Businesses
Online arbitration and mediation are beneficial to all businesses. Here are reasons companies should choose online arbitration and mediation:
- It is time-saving: Online mediation and arbitration are faster than court proceedings. You only need a qualified mediator or arbitrator to hold the hearings. Court proceedings require people to file their claims and wait for the court date.
- It is convenient: Since online arbitration and mediation are virtual, you can hold these hearings anywhere, provided you have internet access. It reduces the hassle of going to court, especially if you are busy.
- It is cost-effective: With online arbitration and mediation, you will not incur many costs. This allows your company to save money as you will not incur high legal fees.
- It is flexible: With online arbitration and mediation, both parties can agree on a suitable date and time that does not affect their business’s schedule. In contrast, the court decides the hearing date, forcing you to adjust your business activities to accommodate the proceedings.
Final Thoughts
Online arbitration and mediation are the way to go if your company has disputes with clients or competitors. These alternative dispute resolution methods eliminate the hassle of going to court, which entails following a rigid process.
In some cases, the court’s rigid process may interfere with your business, causing you to incur losses during these hearing dates. The flexibility of online arbitration and mediation is unmatched, and their rulings are applicable even if the conflicting parties are in different countries.
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